Last updated: 01-09-2026

This Privacy Policy explains how VigorNex (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our e-commerce website (the “Website”). We are committed to protecting your privacy and handling your data in a transparent and responsible manner.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)
  • Order and transaction history

1.2 Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring URLs
  • Cookies and similar tracking technologies

1.3 Health-Related Information

We do not intentionally collect medical or health data. Any information you voluntarily share (e.g., questions about product usage) is treated with strict confidentiality.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve Website performance and user experience
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience.

Types of Cookies We Use:

  • Essential cookies – Required for Website functionality
  • Performance cookies – Help analyze Website traffic
  • Functional cookies – Remember user preferences
  • Marketing cookies – Used for advertising and retargeting

You can manage or disable cookies through your browser settings. Disabling cookies may affect Website functionality.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providers
  • Marketing and email service providers

All third parties are required to protect your data and use it only for specified purposes.

5. Payment Security

All payments are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store or have access to your complete credit or debit card details.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce our policies

Once no longer required, data is securely deleted or anonymized.

7. Data Protection and Security

We implement appropriate technical and organizational measures to safeguard your data, including:

  • SSL encryption
  • Secure servers
  • Restricted data access
  • Regular security monitoring

However, no online transmission is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of stored information

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the Website indicates acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: remedialnexus@gmail.com

Business Name: Remedial Nexus

Website: remedialnexus.com.pk